Retail Operations Software Built by Retail Professionals

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Built on Experience

The Intelocate team remembers how tough logging, tracking, and resolving issues in the multi-location can be. This is why we’ve built a product that makes things easier. Our core team is made up of professionals with extensive backgrounds in retail operations, and we draw on that experience to inform every decision we make!

This has enabled us to build a platform that gives you the ability to know exactly what each of your locations is up to, while giving them the ability to report issues as easily as possible. In short, we’ve built the platform we wish we could’ve had!

How It Started

In 2015, our CEO Yulia Vasilyeva decided to tackle the “problem of problem solving” within the multi-location space. From reporting issues, to tracking the tasks and outcomes, to then staying on top of who was solving which issues and when… there was simply no elegant solution available.

Fast forward to 2017, and Intelocate was born. In its initial state, the platform focused primarily on tracking tasks, and providing a top down view of who was working on what tasks at any moment. From there, it was only a matter of time before we were tracking issues and incorporating a robust communications solution within the platform.

How It’s Going

Today, we’re proud to offer an-all-in one platform focused on tracking issues, tasks, assignments, progress statuses, and communications within a single robust, and highly customizable, application. Intelocate now powers more than 18,000 locations globally, and saves our customers an average of 2.5 hours per day when compared to their previous solutions.

Intelocate helps major telecommunications companies, retail outlets, security firms, and property management companies, among many others, to streamline daily operations across their locations.

We continue to look for ways to help our customers change the way they operate, and regularly push new updates to the platform. In 2021 alone, our team released a whopping 206 new features, many of which were by customer request.

We’re just getting warmed up, and would love for you to be part of our journey as we revolutionize the way multi-location businesses work!

Meet the Team

Yulia Vasilyeva


Roman Sadov


Tim McLaughlin

VP of Sales

Evgeniy Reshetnikov

Product and QA Manager

John Gurley

Director, Customer Success

Shay Darrach

Operations Project Manager

Peter Nelis



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What Intelocate Customers Say

Having full visibility with one dashboard definitely improves efficiencies!


Retail Support Centre

It’s a 24/7 tool for our stores to log any kind of operations issues.


Ops Manager, Retail

Idiot-proof. I can turn around queries at least 50% faster, if not more.


Retail Ops Manager

It’s a one stop shop – you login once and see everything right away.


Facilities Management

Explore Intelocate

Intelocate Features

Intelocate is packed full of powerful features to help you streamline your multi-location business – check out some of our key features below.

Create custom categories to track issues across all locations, and assign issues to staff or external partners.
Create custom categories to track issues across all locations, and assign issues to staff or external partners.
All communications are conveniently logged to the relevant task or issue ticket, allowing for full transparency.
In addition to our three key pillars, Intelocate includes a growing suite of features to help streamline operations.

See Intelocate in Action

Wondering if Intelocate is right for your organization?

Let’s book a demo with our team to show you how Intelocate can streamline your day-to-day operations!


Get the Latest Insights from Your Intelocate Team

The Intelocate team is always keeping up to date with the latest developments in multi-location business, and we’re always adding new ideas to help you streamline your day-to-day operations and get the most out of the Intelocate platform

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How Customer Success Shapes the Intelocate Experience

It’s a line you’ve no doubt heard before, but at Intelocate we really mean it - our customers’ success is key to everything we do. Intelocate’s Director of Customer Success, John Gurley, explains why the role is so important to our corporate culture…...
Media Releases

Intelocate brings task management, issue resolution, and communications expertise to help Jima with their new national retail network and franchise model

TORONTO, Sept. 28, 2021 /CNW/ – Intelocate has been working with Jima Cannabis (“Jima”) to keep their task management and problem-solving pristine. As Jima continues to open recreational cannabis stores across the country, Intelocate is working behind the scenes to keep communications and operations coordinated. Jima Cannabis is a BC-based recreational cannabis retail brand with a store in Abbotsford,...