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Manageable and easily accessed Centralized Communications

Centralized Communications

Organization-wide communications in one place

Intelocate’s centralized communications system enables everyone within the organization to communicate together within one organized and categorized interface. The top-down approach means that administrators and head office can access all communications, organization-wide (except confidential communications), while customizable roles enable full control over what other users can see.

Increase
Clarity

Reduce
Redundancies

Streamline
Communication

Identify
Trends

Clearly Categorized, Easily Accessible

Intelocate makes staying on top of communications simple. By navigating to a task, issue ticket, person, or asset, you’ll find all relevant communications in one central location, making long email threads or confusing group chats a thing of the past.

SMARTemail

Our SMARTemail feature, users or vendors can respond to tasks or issue tickets directly from email, and have their responses recorded within the relevant discussion thread without the need to sign into Intelocate.

Announcements

With Intelocate’s announcement system, you can easily send important messages to groups of locations, users, or roles, and view reports on who has or hasn’t read the announcement.

Confidential Communications

For potentially sensitive communications, Intelocate offers a confidential messaging system that restricts visibility only to those directly involved. For added convenience, public conversations can easily be branched off into confidential ones.

Faster Issue Resolution

The nature of Intelocate’s centralized communications makes it easy for head office or managers to request additional information, photos, or videos relating to issue tickets, keeping everything neatly organized within the ticket itself.

Increase Efficiencies and Reduce Overhead

By providing an all-in-one communications system that can be adopted organization-wide, Intelocate reduces staff training and onboarding complexities, while removing the requirement to spend money to license additional communication platforms.

Archive Old / Inactive Conversations

Every communication is logged and accessible within Intelocate for your convenience, but we also enable you to archive old conversations based on their age – perfect for streamlining your environment while retaining key data.

Accountability

Intelocate helps to create a sense of accountability within your organization thanks to its centralized communications. Administrators and head office can view communications relating to every task or issue within the system, allowing for the quick identification of potential problems, or failure to follow through on action items.

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